Legal basis
On approval of the Rules for the provision of primary health care: http://https://adilet.zan.kz/eng/docs/V2100024094
Principle of attachment to polyclinic in Kazakhstan
In the course of getting ready to implement a system of mandatory health insurance, an attachment campaign is being conducted in polyclinics throughout the Republic of Kazakhstan. (Compulsory Social Insurance System). You can find out everything about the requirements for Compulsory Social Insurance system membership, the amount of contributions, and the payment schedule in your clinic by getting in touch with the registrar or the medical professional in your neighborhood..
Inquire with Kazakhstan's polyclinics here: : https://egov.kz/cms/ru/articles/health_care/kont_polik
The attachment may be changed:
- When moving to another locality;
- When moving to another locality;
- Not more than once a year with the free choice of a polyclinic;
- during the attachment campaign
(from 15 September to 15 November annually).
Need to know! In case of emergency, you can be served in any clinic without attaching to it.
In order to be attached to the clinic, the following steps must be taken:
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1. Determine your status:
- Employee;
- Individual entrepreneur;
- retired person;
- student, etc.
Quick access link to egov.kz: egov.kz: https://egov.kz/cms/ru/services/494pass_mz
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2. Select a clinic
(You can choose your local clinic)
Every patient has the proper to choose a medical organization (polyclinic) attached from the list of State polyclinics and private medical organizations performing guaranteed free medical care.
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3. Attach to the selected polyclinic through:
- Registration of the selected polyclinic;
- Public service centers;
- portal «Electronic government of Kazakhstan» on the site: http://egov.kz.
Need to know! You can attach to only one clinic; the system automatically detaches you from the previous one.
Ways of attachment to the clinic
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№
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ways
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For this it is necessary:
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1
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Apply to the clinic registry. This requires:
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Write my own application to the head doctor.
Carry with you:
- An identity document( (identity card or passport).
Processing time of attachment::
attachment will be made on the day of receipt of the application.
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2
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Contact Public Service Centers. This requires:
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Apply to be attached to the Population Service Centre.
Carry with you:
- An identity document ((identity card or passport).
Processing time of attachment::
1 business day.
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3
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В Online (without leaving home) through the portal of Kazakhstan» на сайте: http://egov.kz
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Submit a request through the portal «e-government» in the form of an electronic document indicating the data of the citizen. ((link: brief instruction)).
Carry with you:
- An identity document ((identity card or passport)..
Processing time of attachment::
1 business day.
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Brief instructions for joining a clinic online through the portal egov.kz
Call-centers for additional questions about attaching a citizen to the polyclinic
- 1. Regional call centers
- 2. the electronic government portal http://egov.kz;
- 1414 – Single contact center (free within Kazakhstan);
- +7 7172 701 998 (Paid call for foreign calls, free online).
- Registration of territorial polyclinics
Frequently asked questions
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1. Can I go alone to the clinic and attach my family members?
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Definitely, in case they’re grown-ups. To do this, you need to provide the clinic with their applications to be affixed in writing to the chief physician of the clinic, as well as identification documents of the family members to be attached. If you are 18 years of age, you can be attached with a document proving the identity of the person to be attached and his legal representative (parents or guardians)
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2. Can I be attached to two or more clinics?
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No, a citizen can only be attached to one clinic. |
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3. In case I am attached to another clinic, when will I start receiving medical services there? |
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As soon as the attachment happens.
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